We know choosing the right HVAC and electrical service provider comes with lots of questions. That’s why we’ve compiled answers to the most common inquiries from our customers. Whether you’re curious about our services, scheduling, or billing, this FAQ page is designed to give you quick, clear information so you can feel confident choosing Smiley’s.
Yes, our technicians are fully licensed, insured, and trained to meet industry standards, ensuring your safety and peace of mind.
Your heating and cooling systems work incredibly hard to perform their functions for your home everyday. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. You should have maintenance completed on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future.
The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 21.
There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Smiley’s Heating & Cooling can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. The only way to ensure the size of the system you purchase will be large enough to heat or cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.