Reviews
Your comfort is just a smile away!
Reviews From Our Smiley Customers
6
Portsmouth BoulevardPortsmouth, Virginia 23701
(757) 397-3020
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We’re extremely satisfied with the work Smiley’s did installing our new heat pump. Bruce showed up for the consultation. He was very thorough, knowledgeable, and discussed all the potential solutions. The technicians (Chris & John) were... Read MoreWe’re extremely satisfied with the work Smiley’s did installing our new heat pump. Bruce showed up for the consultation. He was very thorough, knowledgeable, and discussed all the potential solutions. The technicians (Chris & John) were exceptional and very meticulous about their work. There was absolutely no mess to clean up when they left. They went over everything with the new system. In the end. I forgot to ask them a question while they were here. So, I submitted the question through email after hours and within minutes, Nick (install manager) called me to answer my question. After I got off the call, I also had a response from Bruce who addressed the question as well. Overall, top notch company. Again, very satisfied with our choice to go with Smiley’s. Read Less
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I had my water heater fail on a Tuesday night. I called Smiley’s the next morning. They were able to come out that day for an estimate and they installed a brand new water heater the next day even though they were booked up until the next... Read MoreI had my water heater fail on a Tuesday night. I called Smiley’s the next morning. They were able to come out that day for an estimate and they installed a brand new water heater the next day even though they were booked up until the next week. I’m always impressed when a company realizes that just another job for them feels like an emergency for the homeowner and acts accordingly. I also had an A/C and furnace installed last year. Nothing but prompt service and professionalism. I highly recommend Smiley’s Heating and Cooling. They have great customer service and only sell the best products. Read Less
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Highly recommend! The team for my HVAC replacement all around was amazing. Bruce came out for the consult and explained it to me in a way I could understand. Did not try to force me into anything (which is rare these days) and told me to th... Read MoreHighly recommend! The team for my HVAC replacement all around was amazing. Bruce came out for the consult and explained it to me in a way I could understand. Did not try to force me into anything (which is rare these days) and told me to think on it. The team came out and completed the entire process in several hours (with all testing and clean up). TJ was the person who greeted me and was extremely professional and kept me up to date on the work he was doing and what he changed with how my system was set up. Extremely satisfied! Read Less
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We just had two new Heat Pumps and Air Handlers installed. Not only was Smileys the best quote out of 4, it was for superior equipment! Our Comfort Care Rep, Bruce, was straightforward and helpful in the sale. They were out within the wee... Read MoreWe just had two new Heat Pumps and Air Handlers installed. Not only was Smileys the best quote out of 4, it was for superior equipment! Our Comfort Care Rep, Bruce, was straightforward and helpful in the sale. They were out within the week for our install and I stayed home both days to work remote. Jeremy and Terri were our installation team and I barely knew they were here. They handled everything with care and left our home as if they had never been here. Both were kind and helpful. We noticed a massive difference in our air comfort the very first night and today our whole house feels better! I was not looking forward to this whole thing and now I wish we had done it sooner!! Thank you!! Read Less
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Steve is the best!! very friendly and very knowledgeable!! I felt I was in good professional hands. Looking forward to my next inspection after signing up for the twice yearly maintenance program. I’ve seen alot of Smiley’s trucks arou... Read MoreSteve is the best!! very friendly and very knowledgeable!! I felt I was in good professional hands. Looking forward to my next inspection after signing up for the twice yearly maintenance program. I’ve seen alot of Smiley’s trucks around town and now I know why they’re so popular!! Read Less